Terms and Conditions
Last Updated: April 30, 2026
Welcome to Avanzo. These Terms and Conditions govern your use of our website and the purchase of products and services from goavanzo.com (the "Site"). By accessing or using our Site, you agree to be bound by these Terms.
1. General
STAITH LLC, dba Avanzo ("we," "us," or "our") operates an e-commerce platform offering premium planners, journals, productivity tools, curated books, and coaching services. By placing an order through our Site, you agree to these Terms and Conditions.
2. Products and Services
2.1 Physical Products
We offer premium planners, journals, productivity tools, and curated books. Product descriptions, images, and specifications are provided for informational purposes and may vary slightly from actual products.
2.2 Books (Dropshipping)
Books are sourced through our dropshipping partners and shipped directly from suppliers. Shipping times may vary based on supplier location and availability.
2.3 Coaching Services (Marketplace)
Coaching and consulting services are provided by independent third-party professionals through our marketplace platform. Avanzo acts as a facilitator and is not directly responsible for the quality or outcomes of coaching sessions. Each coach maintains their own terms of service.
3. Pricing and Payment
All prices are listed in USD and are subject to change without notice. Payment is required at the time of purchase. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
4. Shipping and Delivery
4.1 Avanzo Products
Avanzo-branded products (planners, journals) are produced on-demand and typically ship within 3-7 business days. Delivery times vary based on your location.
4.2 Books
Books are shipped by our partners. Estimated delivery is 7-14 business days for domestic orders and 14-21 business days for international orders.
4.3 Digital Products
Digital downloads and resources are delivered immediately via email upon purchase confirmation.
Shipping costs are calculated at checkout. We are not responsible for delays caused by shipping carriers, customs, or force majeure events.
5. Returns and Refunds
5.1 Physical Products
We accept returns within 30 days of delivery for Avanzo-branded products in unused, original condition. Please note that the shipping cost on the outbound shipment is not refundable. Return shipping costs are the responsibility of the customer unless the product is defective.
Books: Our curated books are printed on-demand to ensure freshness and reduce waste. Returns and exchanges are NOT accepted if you ordered the wrong book, provided an incorrect shipping address, or changed your mind. However, we offer a free replacement or refund for damaged books or manufacturing errors if you contact us at info@goavanzo.com within 14 days of delivery. You must provide clear photos of the issue and the packaging. If you provide an incorrect or non-USPS-approved address, we cannot offer a refund. You may reorder with the correct address.
5.2 Digital Products
Due to the nature of digital products, all sales are final. No refunds will be issued for downloadable guides or resources.
5.3 Customized and Personalized Products
Due to the personalized nature of custom-designed products, all sales of customized items are final. We do not accept returns or offer refunds for products that have been personalized with custom text, images, or designs unless the product arrives damaged or defective.
5.4 Coaching Services
Coaching session refunds are subject to each individual coach's cancellation policy. Generally, cancellations made 24 hours or more before the scheduled session may be eligible for a refund or rescheduling.
To initiate a return, contact us at info@goavanzo.com with your order number and reason for return.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Avanzo or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. User Accounts
You may create an account to facilitate purchases and access exclusive content. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
8. Privacy
Your use of our Site is also governed by our Privacy Policy. We collect and use personal information as described in our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, Avanzo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or products. Our total liability shall not exceed the amount you paid for the product or service in question.
9.1 Coaching Services Disclaimer
Coaching services are provided by independent third-party professionals. Avanzo does not guarantee specific results or outcomes from coaching sessions. Coaches are responsible for their own professional conduct and advice.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.
11. Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the modified Terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the United States and the State of Florida. Any disputes shall be resolved in the courts of Florida.
13. Contact Information
For questions about these Terms and Conditions, please contact us:
Avanzo
Email: info@goavanzo.com
Website: goavanzo.com
By using our Site and purchasing our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
